Get started with the right evidence.
Onboarding as a Service helps you prepare the information a review needs, with a named contact to guide the process.
Discuss your programme ↗Coordinates requests, explains progress and follows up on outstanding evidence.
Agree the scope
Define the product, customer groups and activities to be reviewed.
Prepare and review
Submit the relevant information. We identify specific gaps and help you address them.
Confirm the next step
Receive the decision and any remaining conditions before moving forward.
When information is missing, the request returns to your team with a clear explanation of what is needed.
Reduce avoidable delays.
Incomplete information and repeated requests can delay a launch. We establish your programme scope and evidence requirements early, then help you address gaps before they hold up the review.
A launch depends on a complete review.
Your team is preparing a payment programme. Ownership documents and the description of the customer journey come from different people, making gaps easy to miss.
An agreed evidence request gives each contributor a clear task. Your named contact identifies outstanding information so the review can move forward when the requirements are met.
We work for a quick, thorough start. Review times depend on the programme and the information available. We do not promise acceptance or a fixed onboarding time.
Know who to contact and what happens next.
Your contact explains evidence requests and keeps you informed about progress. If a case needs escalation, you know who is responsible and when to expect the next update.
Get help with
a review.
Your contact explains who handles the case, what evidence is needed and when to expect an update. We listen to your context and reconsider when new information permits.
From a question to a next step
Connect with your case owner
Tell us what needs attention. Your named contact confirms who handles the review and when to expect an update.
Bring the evidence into the review
Your team provides the relevant context. The reviewer considers it alongside the programme records and identifies any gaps.
Receive a decision and the next action
Your contact explains the outcome and what your team needs to do next, where disclosure is permitted.
More information needed? Your contact explains what is missing. New evidence returns to the review and may lead to reconsideration where permitted.
Discuss your programme requirements.
Tell us what your business needs from a payment provider. Investors can contact us to discuss the market and business model.