A named contact
Customers have a named contact, an escalation route and an agreed time for the next update.
Single Control AB brings wallets, onboarding, compliance and regulatory arrangements into one service model. We started the company after experiencing how difficult it can be to coordinate technology and regulated providers.
Vopy built a platform for international money transfers. It did not hold its own financial authorisation, and finding a suitable regulatory arrangement took time. Choosing partners, agreeing terms and completing onboarding delayed the route to market.
The experience exposed a problem. When providers hold different records and make separate decisions, the customer has to coordinate them. Even a finished product can be held up while its team waits for an answer.
We designed Single Control to bring those activities together. Our white-label wallet, onboarding and compliance use a shared back-end. The regulatory arrangement defines the services and markets covered, and who is responsible.
We want customers to reach someone who can help with a decision. Our team listens to the context, explains decisions where permitted and considers new evidence. These are service principles; we do not yet have operating results.
Customers have a named contact, an escalation route and an agreed time for the next update.
We explain decisions promptly where permitted. We consider new information and reassess when possible, while applying required restrictions.
Before you commit, we identify the cost components, responsibilities and dependencies on other providers.
We are based in Stockholm and focus on businesses operating in or entering European markets. Prospective customers, partners and investors can contact us now.

Contact us about your programme requirements or the Single Control business model.